Shipping and return

📦 Shipping

I want your Banana Chocolate order to be a special experience! 

• I carefully prepare and send every order directly from my studio.

• Shipping costs are calculated automatically at checkout and may vary depending on destination, size, and weight.

• Once your order is on its way, you’ll get a tracking number via email.

• Please allow 1–3 business days for me to process your order.

Delivery Times:

• 🇪🇸 Spain: 2–5 business days

• 🇪🇺 Europe: 5–10 business days

• 🌏 Rest of the world: 10–15 business days

• I ship internationally.

• Customs duties or taxes may apply ⚠️ (these are the customer’s responsibility)

🔄 Returns

I hope you love your order ❤️, but if not, I accept returns within 30 days.

How to return:

1. Email me at hi@bananachocolatestudio.com.

2. Let me know the reason for the return and whether you’d like an exchange or refund.

Return rules:

• Items must be unused, unworn, and in original packaging.

• Return shipping cost is your responsibility.

• I recommend using a tracked service for safety.

Refunds:

• I will process refunds to the same card used for purchase.

• Within 7 days of receiving the returned product.