Terms and Conditions

Welcome to Banana Chocolate Studio! 🍌🍫

When you visit my site or make a purchase, you agree to these Terms & Conditions (“Terms”). Please read them carefully. By using the site or buying from me, you accept these Terms. If you don’t agree, please don’t use the site.

My store is hosted on Shopify, which provides the platform that allows me to sell my products to you. 🛒

1️⃣ Online Store Terms

  • You must be of legal age in your country or have permission to use this site if you are a minor. 

  • You may not use my products or site for unlawful purposes.

  • Please don’t send viruses, worms, or destructive code.

  • Breaking any of these Terms may result in immediate termination of access.

2️⃣ Purchases, Payments & Shipping

  • All products are subject to availability.

  • Shipping costs are calculated at checkout.

  • Orders are processed within 1–3 business days and shipped from my studio.

Estimated delivery times:

  • 🇪🇸 Spain: 2–5 business days

  • 🇪🇺 Europe: 5–10 business days

  • 🌏 Rest of the world: 10–15 business days

  • International customers are responsible for any customs duties or taxes ⚠️

A confirmation email with tracking details will be sent once your order is on its way.

3️⃣ Returns & Refunds

  • Returns accepted within 30 days of receiving your order 🔄

  • To return, email me at hi@bananachocolatestudio.com with your reason and whether you want an exchange or refund.

  • Items must be unused, unworn, and in original packaging.

  • Return shipping cost is your responsibility.

  • I recommend using a tracked service.

  • Refunds processed to the same payment method within 7 days after receiving the returned item.

4️⃣ Modifications to Service & Prices

  • Prices may change without notice.

  • I may modify or discontinue products or services at any time.

  • I am not liable for price changes or discontinued products.

5️⃣ Intellectual Property

  • All content on this site (texts, illustrations, designs, graphics, logos, images) belongs to Banana Chocolate Studio.

  • No reproduction, distribution, or use without permission is allowed.

6️⃣ Limitation of Liability

  • I don’t guarantee the website will be uninterrupted, timely, or error-free.

  • I am not liable for indirect, incidental, or consequential damages.

  • Maximum liability is limited to the purchase price of the product.

7️⃣ Governing Law

  • These Terms are governed by the laws of Spain.

  • Any disputes fall under the courts of Barcelona, Spain.

8️⃣ Changes to the Terms

  • I may update or modify these Terms at any time.

  • Changes will be posted on this page, and continued use of the site means you accept them.

9️⃣ Contact

Questions? Email me at:
📧 hi@bananachocolatestudio.com